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ESC Boston 2019 Schedule Viewer


Welcome to the Biomed Boston & ESC Boston 2019 Presentation Store. Here you can view and download conference and/or show floor theater presentations before, during, and after the event. If you’re looking for a presentation from a specific session that you’re unable to find here, note that it’s likely because the presenter has not provided permission for external use or has not yet shared their presentation with us. Please check back after the event for a more complete catalogue of available presentations.

Live Demo: Gaining a Holistic Perspective of Your Customer Through Contextual Inquiry

Syrena Evelyn  (User Experience Researcher, Blink UX)

Location: Center Stage, Booth 543

Date: Wednesday, May 15

Time: 12:00 pm - 12:45 pm

Track: Center Stage

Vault Recording: TBD

Join user experience researcher Syrena Evelyn from Blink UX, who will help you uncover insights and inform great designs through contextual inquiry, in a collaborative hands-on activity. The 2016 FDA guidance “Applying Human Factors and Usability Engineering to Medical Devices” recommends evaluating products with users to ensure safe and effective use. User research can be fundamental when used to uncover end-user needs, motivations, and context of use. Contextual inquiry is a foundational user research methodology used to deepen understanding about a subject, opportunity, or problem area. It can identify people’s needs, preferences, mindsets, expectations, and behaviors, allowing us to gain insights about the context of use, explore possibilities, and be inspired.

Come see how you can:
  • Learn the value of observation
  • Identify the difference between data collected during an evaluative test versus a formative approach.
  • Apply appropriate techniques for effective interviews.
  • Collaborate in a hands-on activity